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Human Error Prevention

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If you think human error is the real cause of your quality problems then think again! It isn’t. Human error is only the symptom, never the cause.

Dates: Wednesday 30 April to Friday 02 May 2014
Venue:
Renaissance Manchester City Centre Hotel, Manchester, UK
Cost:

£1910.00 excl. VAT or £2292.00 incl. VAT
(2nd delegate bookings from the same company and same site will receive a 20% discount on the course fee)

Type:

About this course

If you think human error is the real cause of your quality problems then think again! It isn’t. Human error is only the symptom, never the cause. It is the starting point of your investigation, never the conclusion.

Over the last 5 years delegates from over 245 companies and from at least 4 regulatory agencies have attended this course. All have gone away with very practical tools and techniques to help reduce so-called ‘human error’. Remember, error reduction will potentially save you £millions and protect you from severe regulatory action. You will go away with the tools needed to reduce errors, protect your business and drive continuous improvement.

What You Will Learn

  • Best industry practices: how the best companies gain regulatory and commercial advantage from reducing human error
  • The psychology of human error: why do we all make mistakes?
  • That human error is only the start of any investigation, never its conclusion
  • The anatomy of problems and mistakes and why these are due to multiple contributing factors, never a single root cause!
  • How to design processes and procedures to reduce human error
  • Practical guidance on how to drive out complexity at every level… for good
  • How to build in reliable ‘system safeguards’ to detect mistakes early on
  • How to ‘error proof’ processes and procedures

Quick links

NSF Health Sciences have offices in Kirkbymoorside and Sheffield, UK and Boston and Ann Arbor, USA

A word from NSF Health Sciences

If you do not find the course you are looking for please contact me at the NSF Health Sciences Kirkbymooorside Office

Bev Willett, Course Administrator, NSF Heath Sciences

© NSF Health Sciences 2014

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